Coordinate live during outages — shared timeline, role assignments, status updates, and a real-time chat channel for the response team.
Interactive diagram showing apps, databases, and data flow. Hover over components to see connections. Click databases to view table schemas.
War Room
Shared timeline that logs every action as it happens, integrated chat channel for the response team, and live status updates visible to all responders.
Incident Manager
Declare incidents, assign roles like Incident Commander, set severity levels, track affected systems, and manage customer impact assessments.
Post-Mortem
Generate a full incident report from the timeline, review actions taken with timestamps, and export the post-mortem document with one click.
Incidents & Roles
Incident records with severity, status, commander assignments, affected systems, and responder roles.
Timeline & Chat
Chronological timeline entries for actions and status changes, plus chat messages tied to each incident.
Define your severity levels (SEV1 through SEV4) and the escalation criteria for each — who gets notified and what the expected response time is.
Register your on-call engineers, SREs, and managers so they can be assigned as responders and Incident Commanders.
Use the Incident Manager to open an incident — set the title, severity, affected systems, and assign a commander.
Responders join the War Room to see the live timeline, post status updates, and coordinate via the integrated chat.
Mark the incident as resolved. Use the Post-Mortem module to generate the incident report from the timeline and export it.
